Settle in and start organizing.
TidyShelf is built around short, satisfying organizing challenges. Choose an available level or theme, review the goal shown on screen, and arrange the items until the challenge is complete.
- Open TidyShelf and choose an available level or collection.
- Follow the on-screen goal for that challenge.
- Move and organize items until the shelf or scene is completed correctly.
- Continue to the next available challenge as it unlocks.
When a level is not behaving as expected.
Return the item to the play area and try again. Some challenges require a specific position or grouping before the placement is accepted.
Review each item and the level goal. A small placement difference may keep the completion condition from triggering.
If your version includes a restart or reset control, use it to return the current challenge to its starting state. Otherwise, leave the level and reopen it.
Control the atmosphere.
TidyShelf may include background music, sound effects, and haptic feedback depending on the version and device. Use the in-app settings when available to adjust these options.
- Check the device volume and Silent Mode if sound is missing.
- Confirm any in-app Music or Sound Effects controls are enabled.
- Disconnect Bluetooth headphones or speakers if audio is playing on another device.
- Restart TidyShelf after changing system audio settings if the change is not reflected immediately.
Protect your game progress.
TidyShelf saves supported progress using the storage features available in the version of the app you are using. Avoid deleting the app when troubleshooting unless you understand whether your current progress can be restored.
Close and reopen the app, confirm you installed the latest version, and restart the device. If progress is still missing, contact support before reinstalling.
Restore the new device using the same Apple Account and the normal Apple transfer or backup process. Whether game progress transfers depends on the storage features supported by the app version.
App Store purchases.
If your version of TidyShelf offers paid content or features, purchases are processed by Apple. RJK Digital Ventures does not receive your payment-card information.
- Use the app's Restore Purchases option when available.
- Make sure the device is signed in to the Apple Account used for the original purchase.
- For billing or refund requests, use Apple's App Store support and refund process.
Know how your information is handled.
TidyShelf's Privacy Policy explains the data practices that apply to the app, including any device permissions, diagnostics, purchases, or storage features used by the version you install.
Try these quick checks first.
Close and reopen the app, restart the device, and install any available TidyShelf and iOS/iPadOS updates. If the issue continues, contact support with the exact steps that trigger it.
Close other demanding apps, restart the device, and make sure sufficient device storage is available. Performance can vary on older devices.
Check the in-app audio controls, device volume, Silent Mode, Focus settings, and connected Bluetooth audio devices.
Confirm the correct Apple Account is signed in and use Restore Purchases if that option is available in your version.
Still need help?
Tell us what you expected, what happened instead, and the steps that reproduce the issue. Including the details below helps us respond efficiently.
- TidyShelf app version
- iPhone or iPad model
- iOS or iPadOS version
- Exact steps that reproduce the issue
- A screenshot or screen recording, if it does not contain sensitive information